Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

• Your name and contact information (phone number, email address)
• Your project details and address when requesting an estimate
• Any messages or questions you submit through our contact form

Information Collected Automatically

• Pages visited and time spent on our website
• Browser type, device type, and operating system
• IP address and general geographic location
• Referring website or search engine that led you to our site

2. Cookies and Tracking

Our website uses cookies - small text files stored on your device - to help us understand how visitors use the site. We may use first-party analytics tools to track general traffic patterns. We do not sell this data.

You can disable cookies in your browser settings at any time. Doing so may affect some functionality of the website, but it will not prevent you from contacting us or requesting an estimate.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates
• Provide the services you have requested
• Send project-related communications (quotes, scheduling, follow-ups)
• Improve our website and understand how visitors find and use it
• Comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with trusted third-party service providers who help us operate our website and business - including form processing tools, email services, and website analytics platforms. These providers are contractually required to keep your information confidential and may not use it for their own purposes.

We may also disclose information when required by law, in response to a valid legal request, or to protect the rights and safety of our business or others.

5. Data Retention

We retain contact and project information for as long as is reasonably necessary to fulfill the purposes described in this policy, provide ongoing customer service, and comply with legal obligations. If you would like your information removed from our records, please contact us using the information in Section 8 below.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal limitations
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at sales@harlingenartificialgrass.com.

7. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to make a request regarding your personal information, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.